Madrid, ESP – March 2018 – Phillips & Cohen Associates, (Iberia) SL, the Spanish arm of the globe’s leading deceased account management provider, celebrated its first anniversary in Spain by launching with several new clients and recruiting an additional class of Estate Care Specialists.
The global business, which is led in Spain by experienced Country Manager, Melania Sebastian Marino, has enjoyed a warm welcome into the Spanish market. Clients have been quick to recognize the enhanced customer impact of Phillips & Cohen Associates’ compassionate engagement style and the operational benefits thereof.
On celebrating the first anniversary, Ms. Sebastian Marino commented, “We have been delighted with the Spanish market’s response to our unique approach to consumers and estates, with clients benefitting from the positive outcomes which we provide in a sensitive, previously unserved area of the industry.”
Adam S. Cohen, Co-Chairman/CEO added, “Our global business is built on an unwavering commitment to our method of compassionate consumer engagement. It is gratifying to see how quickly that engagement philosophy has been adopted by many of the largest financial institutions in Spain. There are a number of other countries where we feel that our approach can similarly add significant value, underpinning our exciting expansion plans going forward.”
In addition to Spain, Phillips & Cohen Associates services large financial creditors from various industries in the US, Canada, UK, Ireland, New Zealand and Australia, with the Melbourne-based office celebrating its fifth anniversary this month.
About Phillips & Cohen Associates, Ltd.
Phillips & Cohen Associates, Ltd. is a specialty receivable management company providing customized services to creditors in a variety of unique market segments. Phillips & Cohen Associates, Ltd is domestically headquartered in Wilmington, DE, with additional offices in Colorado and Florida as well as international offices in the UK, Canada, Australia and Spain. For more information about Phillips & Cohen Associates visit www.phillips-cohen.com. PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws.