A Reputation for Results.
Phillips & Cohen Associates, Ltd. delivers measurably superior collection services. Our business has achieved national and international prominence by providing highly effective financial recovery services that include compassionate Deceased Care and Probate, Pre- and Post Charge-Off Credit Card, Business Card, Consumer Retail, Debt Management, and Cease and Desist solutions.
Founded in 1997, we originally built a reputation for effective and compassionate financial recovery by pioneering deceased account care. We remain the leader in deceased account services and assist clients, executors, and beneficiaries effectively satisfy valid estate debts.
We support our clients with a highly-trained staff of professionals, extensive technology resources, proprietary databases, and a commitment to quality. Phillips & Cohen Associates currently serves our national and international client base from regional offices in the United States, Canada, Europe, and Australia.
To inquire about our services, please visit our Contact Us page.
Member
ACA International, formerly the American Collectors Association, establishes ethical standards for the credit and collection industry. Phillips & Cohen Associates have been an ACA member since 2002.
Phillips & Cohen Associates is a member of The Consumer Relations Consortium, a membership group for forward-thinking organizations that wish to influence the direction of collections compliance, legal strategy, and regulatory policy.
Phillips & Cohen Associates is a member of PACE, one of the largest trade associations in the world providing omni-channel customer engagement solutions for marketing, customer service, and compliance.
Our Global Presence
Phillips & Cohen Associates, Ltd. built its reputation in the credit industry by providing specialized compassionate engagement services to clients, enabling them to realize additional recoveries and deliver tangible customer experience process enhancements. We are an award-winning industry leader providing expert niche services recognized for our unique and compassionate style of customer interaction. Phillips & Cohen Associates, Ltd. currently works with over 70 of the world’s largest creditors across a wide range of industry sectors including banking and finance, home shopping, utility, telecoms, debt purchase, local government & central government.
Phillips & Cohen Associates in the News
NotifyNOW and E.ON Next win Technology Development Award at the British Credit Awards 2024
NotifyNOW & E.ON Next have won the Technology Development Award at the Chartered Institute of Credit Management’s 2024 British Credit Awards. NotifyNOW, developed by The Estate Registry, is being delivered to UK creditors in [...]
EXECUTIVE APPOINTMENT: PHILLIPS & COHEN PROMOTES SAIMA HASSAN TO GLOBAL CHIEF OF STAFF
Wilmington, DE –December 2023 – Phillips & Cohen Associates, Ltd. (PCA), the global leader in deceased account care servicing and estate technology solutions, servicing clients in the United States, Canada, United Kingdom, Ireland, Australia, [...]
EXECUTIVE APPOINTMENT: PHILLIPS & COHEN ANNOUNCES THE HIRING OF ROBERT HUSBAND AS GLOBAL CHIEF FINANCIAL OFFICER
Wilmington, DE –November 2023 – Phillips & Cohen Associates, Ltd. (PCA), the global leader in deceased account care servicing and technology solutions, servicing clients in the United States, Canada, United Kingdom, Ireland, Australia, New [...]
Phillips & Cohen Associates Spain was awarded, together with Banco Sabadell, with the GOLD award for the Best Outsourcing and Partnership Initiative (Creditor / Servicer) in the “Best Performance 2023” awards of the Spanish credit industry.
Phillips & Cohen Associates (Spain), the Madrid arm of the global deceased account management business has been awarded the GOLD award for Best Outsourcing and Partnership Initiative (Creditor / Servicer), in the first BEST [...]