A Reputation for Results.
Phillips & Cohen Associates, Ltd. delivers measurably superior collection services. Our business has achieved national and international prominence by providing highly effective financial recovery services that include compassionate Deceased Care and Probate, Pre- and Post Charge-Off Credit Card, Business Card, Consumer Retail, Debt Management, and Cease and Desist solutions.
Founded in 1997, we originally built a reputation for effective and compassionate financial recovery by pioneering deceased account care. We remain the leader in deceased account services and assist clients, executors, and beneficiaries effectively satisfy valid estate debts.
We support our clients with a highly-trained staff of professionals, extensive technology resources, proprietary databases, and a commitment to quality. Phillips & Cohen Associates currently serves our national and international client base from regional offices in the United States, Canada, Europe, and Australia.
To inquire about our services, please visit our Contact Us page.
Member
ACA International, formerly the American Collectors Association, establishes ethical standards for the credit and collection industry. Phillips & Cohen Associates have been an ACA member since 2002.
Phillips & Cohen Associates is a member of The Consumer Relations Consortium, a membership group for forward-thinking organizations that wish to influence the direction of collections compliance, legal strategy, and regulatory policy.
Phillips & Cohen Associates is a member of PACE, one of the largest trade associations in the world providing omni-channel customer engagement solutions for marketing, customer service, and compliance.
Our Global Presence
Phillips & Cohen Associates, Ltd. built its reputation in the credit industry by providing specialized compassionate engagement services to clients, enabling them to realize additional recoveries and deliver tangible customer experience process enhancements. We are an award-winning industry leader providing expert niche services recognized for our unique and compassionate style of customer interaction. Phillips & Cohen Associates, Ltd. currently works with over 70 of the world’s largest creditors across a wide range of industry sectors including banking and finance, home shopping, utility, telecoms, debt purchase, local government & central government.
Phillips & Cohen Associates in the News
Phillips & Cohen Associates Named Top Workplaces Culture Excellence Winner for Employee Well-Being
Phillips & Cohen Associates, Ltd. (PCA), a global leader in compassionate customer care and specialized debt recovery collection solutions, today announced it has been named a Fall 2025 Top Workplaces Culture Excellence Award winner in [...]
The Very Group Signs New Partnership With NotifyNOW to Enhance Bereavement Customer Service
The Very Group partners with NotifyNOW, a service of Phillips & Cohen Associates, to help streamline end-of-life admin. Very customers can now notify all other relevant UK service providers of a death, if requested, [...]
Freemans Grattan Holdings Joins Forces With NotifyNOW to Put Bereaved Customers at the Heart of Their Service
FGH forges new partnership with NotifyNOW, a service of Phillips & Cohen Associates, to streamline end-of-life admin. FGH customers can now notify all other relevant UK service providers of a death, via NotifyNOW’s technology. [...]
Phillips & Cohen Associates Announces New Structure Under PCA Global Ventures Parent and Appoints Divisional CEO
PCA Global Ventures has officially launched as the parent company overseeing a global family of leading brands in financial recovery and estate management services. The group includes Phillips & Cohen Associates, Ltd., Ardent Credit [...]